Terms of Use

The https://gigi.com.gr is the online store for the exhibition and distribution of products via the Internet of the Greek company "GiGi", based in the Vineyards of Thessaloniki. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the GiGi online store, located at https://www.gigi.com.gr.

Make sure that you agree to the following terms and conditions because your further use and browsing of the above website https://www.gigi.com.gr implies your express and unconditional consent and consent to them.

1. Terms

GiGi reserves the right to unilaterally modify or renew these terms and conditions of transactions, made through its online store, in accordance with its needs and trading ethics. GiGi undertakes to inform users of any modifications as well as any changes, through the website of this online store. It is clarified that changing terms does not take up orders that you have already placed.

2. Information & Products Provided

GiGi is committed to the completeness and validity of the information listed on the https://www.gigi.com.gr website, both in terms of the existence of the essential characteristics described on a case-by-case basis for each product at its disposal; and the accuracy of the information relating to the services provided by GiGi's online store, without prejudice to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruptions of the website due to force majeure.

3. Limitation of liability

GiGi cannot guarantee the availability of products, but it guarantees that final consumers will be informed in good time of their unavailability.

GiGi is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.

GiGi's online store is not responsible for any technical problems that may occur to users when they attempt access to and during the website and are related to the operation or compatibility of their own infrastructure with the use of the website. GiGi is also not responsible for acts or omissions of third parties and particularly unauthorised third-party interference with products and/or services and/or information made available through it.

4. Intellectual property rights

The website https://www.gigi.com.gr is the official website of GiGi. All content of the websites, posted by GiGi, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of GiGi and are protected in accordance with the relevant provisions of Greek law, European law and international conventions.

Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the actual provider of the Content of the websites is prohibited. Any reproduction, reissue, uploading, communication, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with the prior written permission of GiGi or any other rightful owner of the above copyrights.

The names, images, logos and distinctive features representing GiGi and/or its online store and/or third parties contracted with them, as well as their products or services, are exclusive trademarks and distinctive features of GiGi and the third parties above and are protected by Greek, Community and international trademark and industrial and intellectual property laws and unfair competition.

In any case, their appearance and exposure on https://www.gigi.com.gr websites should in no way be regarded as a transfer or assignment of a license or right to use them.

5. User Obligations

Users of web pages https://www.gigi.com.gr. accept that they will not use these and GiGi's online store to send, publish, e-mail or transmit in other ways any Content that is illegal, harmful, threatening, offensive, disturbing, defamatory, defamatory, vulgar, obscene, libelous, constitutes a violation of someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination; may cause harm to minors in any way, is not entitled to be transmitted in accordance with law or contractual or management relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of industrial relations or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes, records or programs, designed for the purpose of termination , damage, destruction or obstruction of the operation of any computer software or hardware, deliberately or unintentionally in breach of applicable Greek and Community law and its provisions, may harass third parties in any way and any content used to collect or store users' personal data.

6. Security

GiGi recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of the GiGi Online Store is achieved by the following methods:

Customer Identification

The codes used to identify you are two: the Entry Code (e-mail or username) and the Personal Security Secret Code (password), which each time you enter them provide you with access to your personal information with complete security.

You can change your Personal Password and e-mail address as often as you like. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its privacy and concealment by third parties. In case of loss or leakage you must notify us immediately, otherwise the GiGi online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily detectable codes (e.g. date of birth). We also recommend that you use not only letters and numbers but also symbols and password creation.

Controlled Access (firewall)

Access to GiGi's systems (servers) is controlled by a firewall, which allows customers/users to use certain services while prohibiting access to systems and databases with confidential company information and information.

Encryption

The GiGi system first decrypts the information it receives using the same key (pre-specified when you start your connection to the service) and then processes it. GiGi systems send you information by following the same encryption process.

Transaction Privacy

Confidentiality is considered self-evident. The same basic principles governing classic transactions apply in the case of e-commerce. All information transmitted by the good member to GiGi is confidential and GiGi has taken all necessary measures to make use of it only to the extent necessary in the context of the services provided. Some of the measures taken are as follows:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.

GiGi does not disclose customers' details and transactions unless it has written authorisation from you or is required by a court order or decision of another public authority.

You can request any information kept about you and correct it in case you can substantiate the existence of an error.

For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to third parties.

7. Privacy

During your visit to the https://www.gigi.com.gr you may be asked to provide your personal information about you (name, last name, e-mail address, shipping address, etc.) as a rule in order to process your orders. Any personal data you declare anywhere on the pages and services of https://www.gigi.com.gr websites are kept solely for reasons relating to your transactions with us, the improvement of the services provided and the assurance of the operation of the respective service and may not be used by any third party (except where provided by law to the competent authorities only).

In any case, GiGi employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Any reasonable measure to insure your data has been taken. Your personal information in extremely rare and special cases may also be disclosed to companies affiliated with GiGi, in order to support, promote and execute your trading relationship with us, but always under conditions that fully ensure that your personal information is not subject to any unlawful processing.

At any time the user reserves the right to information and/or object to the further processing of his data in accordance with the applicable legislation on the protection of personal data.

8. Purchase of Products

To facilitate your search, we have divided our products into central categories. Each category also has a subcategory tree, which appears in the main menu of your screen.

Our goal is to get to the final product with 3 clicks. If you are looking for something specific, use the "search", which will lead you straight to your specific choice.

Our design team makes every effort to provide high quality services. However, cases of price errors and secondary product characteristics cannot be ruled out and it cannot be guaranteed that there will be no website outages or "human" errors when updating/indicating the price of a product. For the safety and efficiency of your purchases we invite you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order to contact customer service through the e-mail form of the website. Our store has every right to cancel any order unannounced.

When you post your order you will receive an automated e-mail stating the details of your order. After processing the order, you will receive the second and confirmatory e-mail with the products that will be sent to you.

During the progress of your order you will receive a series of automated e-mails, which will indicate the progress of the order.

In case a pending case occurs in your order then a corresponding e-mail will be sent to you. Alternatively we will contact you at the telephone numbers you have given us when registering or registering the order on our site.

There is no way to disable these updates, which are a prerequisite for the proper development of your order. We invite you to make sure that they can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.

9. Withdrawal / Return - Product Change

You have the right to return the products you purchased and request a refund or change with another product or products up to the amount of the price you have paid or at an additional price if you wish, within fifteen (15) days of receipt of the product.

In addition, in all cases the product to be replaced-repair must be accompanied necessarily with the original proof of purchase. For all the above cases the products to be replaced and repaired must be in the condition received by the customer, complete and without damage and their packaging must be the one that normally accompanies the product and be in excellent condition, together with all documents accompanying the product (e.g. DAT, Retail A.C.)

10. Payment Methods

• Charge on a credit or debit card

The GiGi online store accepts all Visa, Mastercard credit cards.

• Payment upon receipt of the order at your place (delivery):

Pay the Courier employee by delivering your order to your place.

• PayPal